Welcome to Septic RX®

LED Status Codes

The LED in the middle of the Septic Alarm Monitor shows the status and errors. It can be many different colors and patterns however, here we're going to keep the details to a minimum. 
 

When your Septic Alarm Monitor is in Listening Mode, it is waiting for your input to connect to Wi-Fi. Your Septic Alarm Monitor needs to be in Listening Mode in order to begin connecting with the Mobile App. To put your Septic Alarm Monitor in Listening Mode, hold the SETUP button for three seconds, until the RGB LED begins blinking blue. 

If your Septic Alarm Monitor is blinking green,  it is trying to connect to Wi-Fi. Having problems connecting? Move router closer or remove as many obstacles from the line of site to the Septic Alarm Monitor. Try re-entering the password.

When the Septic Alarm Monitor is in the process of connecting to the cloud, it will rapidly blink cyan.  You often see this mode when you first connect your Septic Alarm Monitor to a network, after it has just blinked green. Having problems connecting? Move router closer or remove as many obstacles from the line of site to the Septic Alarm Monitor.

To erase the stored Wi-Fi networks on your Septic Alarm Monitor, hold the SETUP button blinks dark blue, then continue to hold it down for about ten seconds longer, until the RGB LED blinks blue rapidly, then release.

If the Septic Alarm Monitor is on but not connected to a network, it will be blinking blue.  Note that this will be dark blue and not cyan.

Is your Septic Alarm Monitor blinking red? OH NO! A pattern of more than 10 red blinks is caused by the Septic Alarm Monitor firmware crashing. The pattern is 3 short blinks, 3 long blinks, 3 short blinks (SOS pattern), followed by a number of blinks that depend on the error, then the SOS pattern again.

Factory reset is not available on the Septic Alarm Monitor. Contact us to get an RMA and have the unit sent in for repair.

Blinking red indicates various errors. While connecting to the Cloud, the RGB LED will be blinking cyan followed by:

  • 1 orange blink: Decryption error.
  • 2 orange blinks: Could not reach the internet.
  • 3 orange blinks: Connected to the internet, but could not reach the Cloud. This sometimes is seen as yellow or red and indicates bad server keys.
  • 1 magenta blink: Authentication error.
  • 1 red blink: Generic handshake error. The device could have the wrong keys or has just encountered a generic error in the handshake process.

Solid colors are not a good sign. In all cases, solid colors are the side effect of a failure. If code crashes or infinitely loops with interrupts disabled, it's possible that the LED animation will stop. The color of the LED is the color of it's last state before the failure. For example, it could be solid cyan if it was previously blinking cyan, or solid red if it was trying to output an SOS pattern.

If your Septic Alarm Monitor is blinking green,  it is trying to connect to Wi-Fi. 

If you are unable to get past blinking green, here are a few known working situations that the Septic Alarm Monitor is not compatible with:

  • If you are using a corporate or school network that uses WPA2 Enterprise, you will need to follow special setup instructions. If you require both a username and a password, or see a mention of 802.1(x), or RADIUS you're using WPA2 Enterprise.
  • If you are using a network that takes you to a web page where you need to either sign in or agree to terms and service when you first connect, using the Septic Alarm Monitor directly will be difficult or impossible. This is the case in some hotels and public Wi-Fi networks and is often referred to as Captive Portal.
  • If your Wi-Fi network uses 5 GHz only, instead of the more common 2.4 GHz, the Septic Alarm Monitor cannot be used. The Wi-Fi radio is only compatible with 2.4 GHz networks.
  • If your Wi-Fi network uses 802.11n only mode (does not support 802.11b, 802.11g, or a combination of b, g, and n), it's not currently possible to connect the Septic Alarm Monitor to the network if the device is running Device OS 0.7.0 or later.

For home users:

  • If your router uses WEP encryption, you should upgrade your router to something more secure. However it may be possible to connect your Septic Alarm Monitor  with some difficulty by following the WEP configuration instructions.

And the less common situations:

  • If you get fast blinking green, it is possible that your network has run out of DHCP IP addresses.
  • If your Wi-Fi network does not support DHCP, and only uses static IP addresses, it is possible, though somewhat difficult, to set up the Septic Alarm Monitor
  • If the Wi-Fi network restricts access to known device Ethernet MAC addresses, you'll need to determine the MAC address and manually add it to your router.

If your Septic Alarm Monitor is blinking magenta (red and blue at the same time), it is currently loading an app or updating its firmware. This state is triggered by a firmware update or by flashing code from the cloud. You might see this mode when you connect your Septic Alarm Monitor to the cloud for the first time. Note: if you enter this mode by holding SETUP on boot, blinking magenta indicates that letting go of the SETUP button will enter safe mode to connect to the cloud and not run application firmware.

How can I purchase a Septic Field Alarm Monitor?

Our products are currently only available directly from our website. We offer a 30-Day Money Back Guarantee. Simply order a Septic Field Alarm Monitor online and in the unlikely event that you are not impressed, just contact us to arrange a return and refund.

What measuring units are available with Septic Field Alarm Monitor?

The Septic Field Alarm Monitor App has 2 modes for measuring units. This makes it easy to display measurements in Imperial or Metric units.

How accurate is the Septic Field Alarm Monitor?

99.75% when used in a straight line measurement, for example +/- 1/16 inch for up to 12ft length.

Still have questions?

Just ask here…. Still not sure? Stay in touch by subscribing to our email newsletter below

 

Cookies Policy

This site uses cookies: Some of these cookies are necessary on the way site works on PC's and mobile devices, while others help us to improve your experience by providing insights on how the site is being used. None of the cookies track any personal information.

Necessary Cookies; Necessary cookies enable core functionality of our site. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.

Analytical Cookies; Analytical cookies help us to improve our website by collecting and reporting information on its usage; i.e. browser type, key words searched, articles read, time spent on a page, visitor geographic location. This allows us to improve the content and provide more relevant information to our visitors. We do not track or retain any personal information.

 

Join Our Social Community

Like Septic RX on Facebook      Join our YouTube Chanel      Pintrest      Follow us on twitter      LinkedIn

COMPLETE SATISFACTION
We proudly stand behind all of our products. All products manufactured and sold by SepticRX® have been carefully chosen to meet the needs of both the reseller and the end user. Should you encounter any product that does not meet your complete satisfaction, contact SepticRX® or your local distributor for a fast resolution.

QUALITY PRODUCTS
SepticRX® products are sold direct and by resellers, VARs and system integrators in the US and Canada. A strict adherence to quality, expert selection, and value allow customers to rely on SepticRX® products to provide them with the optimal high quality products.

SIGN UP FOR OUR NEWSLETTER

Subscribe to be first to get the latest news and special offers from SepticRX®.

Mission Statement

Our Mission is to provide superior quality products that: Septic design engineers recommend to their clients, family and friends. Septic service providers recommend to their customers, septic system installers select for their clients, Employees are proud to produce, homeowners seek for long-term return on their real estate investment.